![]() It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. I appreciate the security to get to my account but no one is going to pay my bills but me. ![]() I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. Customers must register in advance if they plan to speak at the hearings.I was given emailed bills for gas/electric each month which I could very easily pay through. Information about the increase and accessing the hearings can be found at /Rate-Case-2023-LI. Two online hearings are also scheduled for the same time Wednesday. The online hearings started Tuesday at 1 p.m., with a second hearing at 6 p.m. That increase would allow the company to raise $450 million in revenue during the hike period. National Grid also is seeking increases for its New York City customers, who would see a 21% monthly increase, or $33.86 a month, if the hike is approved by the PSC. ![]() ![]() "The affordability crisis is still ongoing," he said. PULP provided figures showing that some 56,283 Long Island customers were 60 days or more in arrears on their gas bills, amounting to more than $56 million, a 59.3% increase since February. Most people would prefer to keep the projected monthly price increase in their pockets to feed and clothe their families."Īndrew Saavedra, a legal aide at the Public Utility Law Project of NY, which advocates for low- and fixed-income ratepayers in the state, said the increases proposed by National Grid were "completely unaffordable" by the ratepayers. "It's yet another attack on residents' ability to pay their monthly bills coming at an unfortunate time of high costs and slowing economy. "I strongly object to yet another significant price increase in our monthly energy bills," Hempstead resident Nick Rosenberg wrote on the PSC's public comment site. Some ratepayers expressed opposition to the increase in advance of the hearing. The company said the increases also would help cover costs of adopting "new technology to provide more self-service options, increase the number of consumer advocates to assist the most vulnerable customers eliminate credit card fees for residential bill payments - providing immediate savings." In a filing, National Grid said the increases would allow it to raise $272 million in new revenue for the Long Island and Rockaways service area, funds that would be used to "help drive down emissions, strengthen the safe delivery of energy, increase energy efficiency offerings, and other programs to help customers reduce natural gas usage and support connecting renewable energy projects to the network." "They are at the forefront of all those efforts," said Manning, a former executive vice president for National Grid. "There is nothing safe or reliable about natural gas," said Zoe Kaplan-Lewis, a Brooklyn resident and a volunteer for climate activist group 350Brooklyn.īut David Manning, an Islip ratepayer and the director of stakeholder relations for Brookhaven Science Associates, which operates Brookhaven National Laboratory, praised National Grid for its "highly reliable service" and said the company's efforts to upgrade its systems and invest in renewable gas and hydrogen technologies "will be critical" to Long Island's energy future. Several ratepayers on the conference call took exception to National Grid's using the rate increases to fortify its infrastructure, saying the company should instead be investing to reduce fossil-fuel use. "I ask and hope that the PSC will deny any rate increase until National Grid can show very clearly a plan to wind itself down and put an end to the damage that it's done," he said. By clicking Sign up, you agree to our privacy policy.
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